Florida Institute of Government at Florida State University Privacy Policy

Updated 4/19/2021

This Privacy Policy explains how Florida Institute of Government at Florida State University ('FIOG', 'we', 'our', or 'us') collects, stores and uses certain information about you. Reference to FIOG includes reference to FIOG subsidiaries where applicable. This Privacy Policy is subject to, and must be read in conjunction with, our Terms of Use.

Information we collect

We may collect information about you as necessary for any lawful purpose connected with our entity, including:

• personal information you provide to us, such as information you submit on one of our websites or social media channels ('our websites') as prompted, and information about your interaction with our websites and other computer systems, and
• aggregate information which our or our contractors' systems generate relating to traffic to, from and on our websites but does not identify you personally. Failure to provide necessary personal information when requested may result in some of our services or parts of our websites not being available to you.

Use of information

We may use the personal information we collect for the purpose we collected it for, any other use you authorize, or where otherwise authorized by law. Examples of how we might use your personal information include:

• to verify your identity and assist you if you forget your password or login details for any of our registration services,
• to assist in providing services requested by you or receiving services from you,
• to provide further information to you about other websites and services which we consider may be of interest to you,
• for sharing with third parties that have similar objectives to us where the sharing is for a not-for-profit purpose,
• for future marketing, promotional and publicity purposes that relate to us or our purpose, including to carry out direct marketing, market research and surveys,
• to help ensure that you are shown information that we consider may be relevant to you and your interests,
• to prevent and resolve unauthorized access to, or attacks on, our systems, and
• to provide services to different entities within or related to FIOG.

Before using your personal information, we will take such steps as required in the circumstances to ensure that the information is accurate and current.

Disclosure of information

We may disclose:

• any information that we collect about you to third parties for the purposes of 1. providing you with services we think may be of interest to you or receiving services from you; and 2. operating and maintaining our Websites;
• your personal information to:
• third parties when we believe in good faith that we are required to do so by law, or if we have your prior authorization, and
• police or other government agencies if we believe giving the information will help prevent or resolve fraud, money laundering, unauthorized access to, or attacks on, our systems, or other crimes, and
• aggregate tracking information and other information that does not personally identify you to third parties.

You acknowledge that personal information and aggregate tracking information about you may be kept on computer systems operated by third parties. You further acknowledge that information gathered is routinely monitored for cyber security purposes.

Holding, accessing and correcting information

Any personal information you provide to us will be collected and held by us and/or our authorized agents and associates. We will take reasonable efforts to protect personal information we hold from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

We will keep your personal information for as long as necessary for the purposes for which the information may lawfully be used.

Cookies and tracking

We may use a "cookie" file containing information that can identify details of your IP address, PC platform (e.g., Windows or Mac), browser type and version (e.g., Internet Explorer, Firefox), domain (whether you are accessing one of our websites from the United States or elsewhere) and other user information (e.g., your username).

We may use the information generated by cookies to:

• track traffic patterns to, from and on our websites,
• measure how you use our websites so they can be updated and improved,
• enable you to enter our websites and use certain services and to visit registered user-only areas of our websites,
• remember the notifications you've seen so that we don't show them to you again,
• help display advertising to the appropriate users, and
• provide you with services or offers which we believe are relevant to you.

You can choose to refuse cookies by turning them off in your browser, using the Google Analytics opt-out tool (we use Google Analytics) and/or by deleting them from your hard drive. You generally do not need to have cookies turned on to use our websites. However, you may need to have cookies turned on to log on to one of our websites and to access personalized or secure content on our websites.

Content providers, advertisers and partners

We do not control the practices of content providers, partners and advertisers connected with any of our sites and to whom you provide personal information whilst using one of our websites or our services. Our websites contain links to other sites which may not follow the same privacy policies as we do. We suggest that you check any relevant privacy policies before providing your personal information to any third party.

Individuals in the European Economic Area (EEA)

In addition to the above, the following applies to you to the extent that we collect personal information about you and you are in the EEA and, or that information is otherwise subject to the European Union's General Data Protection Regulation.

Data controller

The data controller is Florida Institute of Government at Florida State University, 3200 Commonwealth Blvd. Suite 7, Tallahassee, Florida 32303. Our data protection officer can be contacted by sending an email to [email protected].

Data processing

We may process your personal information in the following circumstances:

• The information is collected as part of a contract for services that we have with you or an entity you represent (including any co-funded service offered by us), and processing is either necessary to carry out that contract, or you have asked us to take specific steps to do so before we enter into that contract.
• The information is collected in order to monitor your behavior (whether by using cookies on any of our websites, analytics software or otherwise). We may process that information because we have a legitimate interest to do so. That legitimate interest is to ensure the security of our environment (both physical and digital) and to manage existing relationships.
• The information is collected as part of offering our services to you or an entity you represent (other than as covered under (a) above), or as part of exercising an official authority vested in us. We may process that information as part of us performing a public task.
• You have given your express consent for us to do so.
• We are required to do so by law.

Your options

You have options in relation to the personal information we hold about you. To exercise these options, please contact us by email ([email protected]). You can:

• access personal information that we hold about you,
• rectify inaccurate personal information that we hold about you,
• have personal information we hold about you erased where:
• the purpose for which it was collected is no longer relevant,
• you withdraw your consent (where we have asked for your consent),
• there is no overriding legitimate interest for us to continue to use that personal information,
• we process that personal information unlawfully, or
• it is necessary to comply with a legal obligation,
• restrict processing of your personal information,
• receive copies of your personal information that we hold in a structured, commonly used and machine-readable format, and
• object to profiling and direct marketing using your personal information.

Data retention

We will retain information that we collect about you only for as long as it is reasonably required to undertake the purposes for which that information was collected.

Amendments

We reserve the right to change this Privacy Policy at any time by posting an updated version on our websites. Continuing to interact with us after a change (e.g. by accessing our websites or receiving our services) constitutes your consent to the updated Privacy Policy.

Our contact details

If you want to know more about privacy at FIOG, please contact our privacy officer by sending an email to [email protected].

If you have any questions about how our services work, please contact [email protected].